WESTconsin Online Account Access

WESTconsin Online lets you manage your accounts from almost anywhere. It is a secure web access to your accounts and is available 24 hours a day, 7 days a week. WESTconsin Online is convenient, safe, easy, and it is FREE!

Services of WESTconsin Online:

  • View up-to-date account balances

  • Transfer funds and make loan payments

  • Set up automatic account transfers

  • Reorder checks and view images of cleared checks

  • Access to eStatements

  • Online bill payment

  • WESTconsin Platinum Visa credit card account access

  • Apply for a personal loan or a WESTconsin Visa credit card

  • Customized user settings

  • Downloadable home budgeting programs, including Quicken and Microsoft Money

 

Three Steps to Getting Started with WESTconsin Online

  1. Begin by clicking here. Or, you may also choose the Online Account Access icon that is located on all pages.

  2. At the login screen, enter your base WESTconsin Credit Union account number (with no suffixes) in the Member Number box.

  3. Enter your four-digit CALL-24 PIN in the Password box. If you do not have a CALL-24 PIN, contact us by clicking here or calling (800) 924-0022 to get one. Noteyou will be required to change your WESTconsin Online account password after you successfully login.

Adding Enhanced Login Security

Enhanced Login Security is a mandatory feature that adds extra protection to your online banking account and to your computer by preventing an unauthorized person from accessing your account information.

During your initial setup visit to WESTconsin Online you will be asked to select three challenge questions, questions that only you would know the answers to. After you complete the challenge questions you will be asked whether or not to remember this computer. You should check this option when using a computer that you have private access to, such as your home or work computer. This option enables you to access your WESTconsin Online account without needing to answer the challenge questions each time you login because the system recognizes the computer as enrolled. You should not check this option whenever you are using a publicly shared computer, such as one from a library or internet café. In these instances, you will receive the notice of “You are seeing this message because you are using Enhanced Login Security… To continue, please answer the following security validation questions” along with a prompt to the challenge questions.

You may enroll several computers with Enhanced Login Security. Along with the ability of resetting your password, you can also change your challenge questions and answers through User Options.

For Your Safety

Reputable organizations, such as WESTconsin Credit Union, will never contact you by phone or email to ask you for your personal or financial information. If you receive a suspicious email, phone call, or letter please do not respond. If an item appears to come from WESTconsin Credit Union, contact our Service Center at (800) 924-0022 to verify the validity of the inquiry.

Online Services Instructions

Reviewing Account Balances and Transferring Funds >

It’s easy to manage all suffixes at a single glance. You can transfer funds between suffixes and linked household accounts. To have your household accounts linked, please contact a WESTconsin representative for assistance.

Easy-to-Follow Steps

  1. Begin by logging into your WESTconsin Online account by clicking here. If you do not have an online account, follow the instructions listed above.

  2. Click on the Account Summary tab on the left side of the screen.

  3. Click any account title to view a detailed report on that account, including a listing of all transactions and to view images of cleared checks.

  4. To transfer funds immediately, use the Quick Transfer option at the bottom of the screen. Just type in the amount you wish to transfer, select your source and destination, and click on Transfer Funds. A confirmation window will appear giving you an opportunity to review your transaction and confirm or cancel the transfer.

  5. If you need to set up a funds transfer to take place in the future, select Scheduled Transfers where you can enter the date and frequency, or define a series of recurring transfers.

Credit Card Account Access >
Applying for Loans >
Customizing User Settings >
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CALL-24 account access-Menomonie: (715) 232-7300 Elsewhere: (888) 928-2255
To report a lost/stolen debit or credit card: (800) 449-7728

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